Privacy policy

PRANAS.NET, CORP., d/b/a ExpoFP, located at 33 Mandon Ter, Hawthorne, NJ 07506, United States, provides the ExpoFP platform and related services.

This Privacy Policy explains what personal information ExpoFP collects, how it is used and shared, and how it is protected.

Information we collect

We collect information to provide and improve ExpoFP services. ExpoFP does not request or require sensitive personal information such as information about race or ethnicity, political opinions, religious or philosophical beliefs, genetic or biometric information, health information, or sexual orientation.

The information collected depends on how a person interacts with ExpoFP.

When you create or use an account

To create and manage accounts, provide customer support, and communicate about ExpoFP services, we may collect: name, email address, company name, phone number, and information entered or uploaded when using ExpoFP or communicating with us.

When you purchase services

To process purchases and manage billing, ExpoFP may collect additional billing information, such as billing name and contact information, billing address, and company and tax information, including VAT where applicable.

Payment information is collected and stored by our payment service provider, Stripe. For more information, see the Stripe Privacy Policy.

When you use the website or platform

ExpoFP may automatically collect technical and usage information, including:

Device and browser information, such as browser type, operating system, device type, and language, to ensure the platform functions properly across different devices and environments
Log information, such as IP address, request dates and times, errors, crashes, and system activity, to operate, troubleshoot, secure, and maintain the platform
Usage information, such as pages, features, and interactions, to understand how ExpoFP is used and improve functionality
Approximate location information, such as location derived from an IP address and timezone, to support security, analytics, and relevant platform functionality
Cookies and similar technologies, to maintain sessions, remember preferences, understand usage, and support analytics

ExpoFP does not sell personal information.

Personal information may be shared with service providers that support the operation of ExpoFP, including providers of hosting, infrastructure, payment processing, communications, customer support, analytics, and other business services. These providers may receive personal information as necessary to perform services for ExpoFP.

ExpoFP may also share personal information where necessary to comply with applicable law or legal process, investigate fraud, misuse, or security incidents, enforce agreements, or protect the rights, property, or safety of ExpoFP, its customers, users, or others.

Information provided by our customers

ExpoFP customers may provide information about exhibitors, attendees, speakers, team members, or other individuals in connection with their events.

ExpoFP may process this information on behalf of its customers as necessary to provide the platform and related services.

Email communications

ExpoFP may send service-related communications, including account notifications, payment-related messages, security notices, support replies, and updates about ExpoFP services.

ExpoFP may also send optional communications about new features, company news, educational content, or promotions. These communications can be unsubscribed from using the unsubscribe link in the message.

Information security

ExpoFP uses administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. Access to personal information is limited to personnel and service providers who require it for legitimate business purposes. If ExpoFP becomes aware of a security incident involving personal information, it will investigate the incident and provide notifications to affected individuals or authorities where required by applicable law.

Accessing, updating, and deleting your personal information

You may update certain account information through ExpoFP or by contacting us. You may also request access to, correction of, or deletion of your personal information.

ExpoFP may retain certain information where reasonably necessary for the purposes for which it was collected, or to comply with legal obligations, maintain appropriate business and financial records, resolve disputes, maintain security, prevent fraud or misuse, or where otherwise permitted or required by law.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to ExpoFP services, practices, legal requirements, or other circumstances. If changes are significant, ExpoFP may provide additional notice by email.