Exhibitor Portal

Exhibitors can see and manage their reservations and profiles in the Exhibitor Portal.

See live example

It’s available with the “Maps and Exhibitors” or “Maps, Exhibitors and Payments” packages.

Benefits of the Portal (and what exhibitors can do there)

  • Managing reservations.

Exhibitors can reserve additional booths, sponsorships and booth extras, including our in-built sponsorship options: Logos in header, Logos in booth, Featured listings, and Listing Levels.

  • Editing company profile.

Exhibitors can fill out their company’s information (description, address, etc.), attach links to social media, and add marketing materials, images or videos and action buttons. Company profiles are more complete and accurate since they are filled out by the exhibitors. You will still have access to all the information and can edit it as necessary.

Note: you can restrict which fields exhibitors can access and upsell others with Listing Levels.

  • Online payments.

Exhibitors can see, download and pay for their invoices. They can also see their payment history and the remaining balance in the Payments section.

Note: if you don’t want to use our invoices and online payments, write to us, and we will disable this section.

  • Sharing profiles.

Exhibitors can see a preview of their profile and share it on social media.

  • Easy auto-login.

Exhibitors can access their Exhibitor Portal via the auto-login link. It doesn’t require creating an account or a password on our website.

  • Preview of a company’s profile.

Organizers can preview a company’s profile on the floor plan. To do that, go to the Exhibitors tab, choose a company, and click the “Edit profile” button on the top right corner.

What exhibitors can’t do in the Exhibitor Portal

Exhibitors can’t regenerate their auto-login link, see any admin notes, tags that the organizer has assigned to them or the change history, and cannot delete their reservations either; only the organizer controls that.

How exhibitors can get the auto-login link to Portal

With the reservation confirmation email

If you allow exhibitors to reserve or buy booths through the floor plan, exhibitors receive the auto-login link along with the reservation confirmation email by default. See more on ExpoFP emails.

From the exhibitor page

You can send this link to a particular company. Go to Exhibitors - choose the necessary one, then click the “Email auto-login link” icon.

Mass emailing

You can mass email the auto-login link to all exhibitors (or use filters on the Exhibitors page to select certain ones) using the #AutoLoginLink# variable.

You’ll need to configure your mail server first.

Sending links with the 3rd party service

You can export all the auto-login links (Exhibitors - Select all - Export). The exported Excel file will contain all the information on the exhibitors, including auto-login links. Then, you can send them with the 3rd party service for mass-mailing (e.g., GMass).

How to add instructions for exhibitors

You can provide your exhibitors with specific instructions on how to fill out their profiles.

 

To do that, go to Settings - Exhibitor Portal. There you can also limit the company description to a certain number of characters as well as the number of categories the exhibitors can assign to themselves.

How to disable the Exhibitor Portal

If you don’t want to use our Portal, you can redirect exhibitors to your own website page. Go to your Settings - Reservation, scroll down to “After reserve/buy complete” and insert the link into the field.

See also: how to import exhibitors.

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